Refund policy

We offer a 30-day return policy for unused items in their original condition and packaging.

To start a return, please contact us at support@avurasilk.com with your order number and reason for return.

Please note:

• Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

• Items must be unused and in original packaging.

• Refunds are processed once the returned item has been received and inspected.

If your order arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue.

We reserve the right to refuse returns that do not meet these conditions.